Return Policy
Welcome to Vamika Gift Gallery. We are committed to providing quality photo frames and personalized gifts. If you receive a damaged, defective, broken, or incorrect product, you may request a return within 2 days from the date of delivery.
Vamika Gift Gallery में आपका स्वागत है। यदि आपको टूटा हुआ, खराब, दोषपूर्ण या गलत उत्पाद प्राप्त होता है, तो आप डिलीवरी की तारीख से 2 दिनों के भीतर रिटर्न का अनुरोध कर सकते हैं।
Return Eligibility
- Product received is damaged during transit.
- Wrong product delivered.
- Manufacturing defect found in the product.
- Return request is submitted within 2 days of delivery.
Return Not Accepted
- Return request submitted after 2 days of delivery.
- Used, damaged by customer, scratched or incomplete products.
- Customized or Personalized Photo Frames are non-returnable unless received damaged or wrong product delivered.
- Products without original packaging, invoice or accessories.
Return Process
To request a return, contact our customer support with your Order ID and clear images or videos of the product within 2 days of delivery. After verification, our team will approve or reject the request.
Refund
Once the returned product is received and successfully inspected, approved refunds will be processed within 5–7 business days. Refunds for prepaid orders will be credited to the original payment method. For Cash on Delivery (COD) orders, refunds will be made through Bank Transfer or UPI.
Cancellation
Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation requests will not be accepted.
Need Help?
If you have any questions regarding Return or Refund, please contact Vamika Gift Gallery Customer Support with your Order ID.